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Return Policy

In an odd case, if you do not like your AARTYZ product, here is our policy on returns:

We are committed to making your shopping experience as fuss-free and enjoyable as possible! Please read through the following terms and conditions prior to making a purchase.

Making a purchase indicates that you have acknowledged, understood, and agreed to adhere to the following terms and conditions.

Products that are on sale, discounted, or purchased with a coupon or gift voucher are not eligible for returns, refunds, or exchanges. Please go through the size chart carefully for on-sale products.

If you have received a damaged or  wrong product, please send it back to us with your order number. After you send the product back to us and have it delivered to us, we will send you a fresh piece.

There are some items that are made to order that are not eligible for returns. The return and exchange policy for such a product is clearly mentioned on the product page. 

There are no exchanges or returns for Sarees, Accessories, Home Décor, or Fabrics.

Products that are eligible for return and can be returned within 10 days You can ask for a replacement or a refund.

In the unlikely event that your merchandise arrives damaged or defective, or if the product delivered is different from what you ordered, you may return the product unused in the same condition as when you received it. Do not cut the tags.

The damaged product needs to be notified on the date of delivery or within 24 hours and should be sent back to us within 7 days after receiving the products. You should WhatsApp or email us a photo of the damaged product.

Any complaints with regards to damage, staining, stitching, or any other issue should be reported and notified within 24 hours of receipt.

 Products damaged while being used do not qualify for a refund or replacement.

In the event we are unable to replace the damaged or defective product, we will refund the order amount to you.

We will request that you send the products to us via courier on your own, and we will refund the courier amount up to a maximum of Rs 99.

Refunds shall be initiated once the products reach our warehouse and all necessary checks are completed to clear the refund process.

We will refund the money to your bank account. You need to share bank account details so that refund can be processed as early as possible.

Disclaimer: Almost all the products are hand block printed. Being hand-printed, the fabric may have slight irregularities in colors and prints. These irregularities are the hallmark of all block-printed products and make each unique piece one-of-a-kind.

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